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Online hours are often out of date, especially around holidays. In this recipe, Muse phones the business and asks, and you get back exactly what they said, with any conditions. Prism only asks questions on this call, so it’s also the easiest way to check that Rime Calls works.

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What you’ll need

  • Rime Calls connected in Muse. If it isn’t, set it up first.
  • The business’s phone number.
  • The specific day or date you care about. “Are you open Thanksgiving Day?” gets a better answer than “What are your hours?”

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Ask Muse

Copy this into Muse and fill in the brackets:
More ways to ask:
Call Golden Wok at (415) 555-0103 and ask what time their kitchen stops taking takeout orders on Sunday.
Call Bay Hardware at (415) 555-0104 and ask if they’re open on Thanksgiving Day, and if not, what their hours are the day after.
Call Sunset Pharmacy at (415) 555-0105 and ask what time the pharmacy counter closes today. It can close earlier than the store.
Muse shows you who it’ll call and what it’ll ask, and waits for your OK before it dials.

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How the call goes

  1. Prism says it’s an AI assistant calling for you, and that the call is transcribed.
  2. It asks your question with the exact date.
  3. If the answer comes with conditions, such as “we close early at 3” or “the kitchen closes an hour before”, Prism keeps them and asks your follow-up.
  4. If the person isn’t sure, Prism doesn’t push. It asks whether someone else knows, or reports that they weren’t sure.
  5. It says goodbye and hangs up, and Muse shows you the report.

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What you get back

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Tips

  • Name the department. Pharmacy counters, kitchens, and service desks often keep different hours from the front door.
  • Ask several things in one call. Put every question in one request, because a number takes only 2 calls a day.
  • Call during the day. Rime Calls places calls between 9:00 and 20:00 in the business’s local time. To find out whether a place is open late, call during the day and ask.

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Next steps

Now that your first call works, try a recipe that books something: